Check the make and model information on the card and use that information to find suppliers of a replacement card. Go to p.69 to view the necessary pre-requisite steps and then the procedure to remove/replace the WLAN card. Here's the hardware maintenance manual for the laptop. In addition, this Bluetooth driver download is available for both. If it was already enabled in BIOS but it wasn't showing in Device Manager (did you check "Other Devices" category and also View > Show Hidden Devices in DM as well?) then perhaps it is a faulty WLAN/BT card. The Bluetooth Driver Install covers Windows 7, Windows 8, Windows 10, or some other version. On p.72-73 it shows all the different hardware components that can be disabled in BIOS under the I/O Port Access sub menu It should now show in Device Manager etc. If it is disabled, enable it, save the changes and restart the laptop.
You may visit the manufacturer’s site to download. When in BIOS go to Security > I/O Port Access > Bluetooth. Follow one of the methods below to update your Bluetooth drivers: You may check for Driver Updates via Windows Update to update your drivers. Start the laptop and press F1 when the Lenovo logo is displayed on the screen, before it boots into the OS. Download Bluetooth Driver for Windows 11/10 We will show you where to free download Bluetooth Drivers for Windows 11/10, 64-bit or 32-bit, for the following OEM brands: Intel.
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